Priya Nair
Chief Executive Officer
Singapore
BEHIND CALX SYSTEM
We Believe Operations Shouldn't Be the Bottleneck.
Founded by agency veterans, CALX System was built on a simple premise: visionary leaders deserve reliable, systems-driven support teams to help them execute their boldest ideas.
Founded in 2024
Built by operators who ran global support desks
Calx System was founded to give mid-market companies the same offshore delivery discipline that Fortune 500 operations teams rely on: trained talent, documented SOPs, real supervision and measurable output.
Today our delivery hubs support clients in more than thirty countries, around the clock.
2016Founded
1,800+Assistants
30+Countries
What drives Calx System
Mission
Give every growing company access to world-class support talent without the overhead of local hiring.
Vision
A world where great work is distributed — and where talent anywhere can serve businesses everywhere.
Promise
Supervised delivery, transparent pricing and a replacement guarantee on every seat.
Ten years of building delivery capacity
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2016
Founded in Manila
First eight executive assistants placed with US clients.
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2019
European hub opens
Kraków hub adds German, French and Polish support.
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2022
ISO-aligned security program
Managed devices and audited access across all hubs.
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2025
14 hubs, 30+ countries
Follow-the-sun coverage becomes standard on every plan.
The people accountable for delivery
Marcus Feld
Chief Operating Officer
Lisbon
Amara Okafor
VP, Client Delivery
Nairobi
Daniel Cruz
Head of Talent & Training
ManilaDelivery hubs that never sleep
Distributed teams, one operating standard — wherever your customers are.
- Remote operations across 30+ countries
- Multi-lingual support in 12 languages
- 24/7 follow-the-sun delivery coverage
- Regional supervisors in every hub
Manila
PhilippinesAPAC · 24/7 support desk
Bengaluru
IndiaFinance, data & back office
Nairobi
KenyaEMEA business hours
Bogotá
ColombiaBilingual US time-zone cover
Impact our clients can measure
1,800+
Vetted assistants
99.4%
Client retention
10+
Years experience
2.5M+
Tasks completed
Our 4-step operational framework
-
01
Needs discovery
We audit your workflows and agree the outcomes each seat is accountable for.
-
02
AI & skill matchmaking
Our matching engine shortlists assistants by skill, industry and time zone fit.
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03
Dedicated onboarding
SOPs, tool access and a 30-day ramp plan are documented before day one.
-
04
Continuous QA oversight
A delivery manager reviews quality weekly and reports output, not hours.